Relationships and Shifting Contexts

One of the benefits of my work is the opportunity to work with some outstanding people throughout the country. And as diverse as any population segment in America is, there are some common, not universal, traits. One of those is small and medium sized enterprise operators (SME’s) tend to make decisions based on more social reasons than business reasons.

A client is currently unraveling some decisions made over the years and as we are working through these, a distinct pattern began to emerge. The client had business and social relationships who were shifting the context of the interactions and the client was not quickly “putting on the business hat” to make better decisions.

This is a simple box graph illustrating the Relationships and the context of the interactions. Business relationships with business oriented interactions as well as the social/social interactions are straightforward. Where I have seen missteps is where a social relationship begins to shift the interaction to a business context and before the SME realizes it, they are making a decision based on the social relationship and not necessarily the best business decision.

I have been using this with those clients simply to illustrate to them the segments and provide “tools” for them to use when they find themselves in a shift.


Intermediate Objectives Map

Reblogging Bob Sproull’s take on Intermediate Objectives Map



Posted: 01 Sep 2012 03:01 AM PDT

Today I want to give you a link to my company’s (NOVACES) blog postings where I also contribute.  The link below is a link to a posting I wrote about a different way to use the Intermediate Objectives Map.  I use this when I don’t have time to do a full Thinking Process analysis.

Bob Sproull